Army Flight Logbook is built using modern, industry-leading cloud services and software platforms that help us deliver a secure, reliable, and scalable experience for aviators and organizations around the world.
Rather than building every piece of infrastructure ourselves, we partner with trusted technology providers that specialize in cloud hosting, authentication, payment processing, customer support, communications, software development, and security.
Each provider is selected based on factors such as reliability, security, compliance, scalability, and operational maturity. We regularly evaluate these providers to ensure they continue to meet our standards and the evolving needs of our platform.
This page explains the primary technology partners used by Army Flight Logbook, the role they play, and the types of information they may process while helping us deliver our services.
Our Infrastructure Philosophy
Frameworks Holdings LLC follows a cloud-first approach to software development. This allows us to deliver new features more quickly, improve platform reliability, strengthen security, and reduce downtime.
When selecting technology partners, we prioritize providers that offer:
Enterprise-grade infrastructure
Strong security practices
High availability
Scalable architecture
Compliance with recognized industry standards
Continuous security monitoring
Reliable global infrastructure
Transparent privacy practices
No provider receives unrestricted access to user information. Each service is used only for its intended purpose and only to the extent necessary to support Army Flight Logbook.
Google Cloud Platform (GCP)
Purpose
Google Cloud Platform serves as the primary cloud infrastructure for Army Flight Logbook.
It provides the computing resources, networking, storage, and managed services that power the application.
Services Used
Depending on platform requirements, Army Flight Logbook may utilize:
Cloud Firestore
Cloud Storage
Cloud Functions
Cloud Logging
Cloud Monitoring
Cloud Run
Firebase Hosting
Cloud Scheduler
Cloud Build
Secret Manager
Information Processed
Google Cloud infrastructure may store or process:
User account information
Flight records
Aircraft information
Company Management data
Uploaded documents
Application logs
Authentication events
File attachments
Push notification metadata
Why We Use Google Cloud
Google Cloud provides:
High availability
Geographic redundancy
Enterprise infrastructure
Automatic scaling
Encryption at rest
Secure networking
Infrastructure monitoring
Disaster recovery capabilities
Firebase
Firebase is Google's application development platform and provides many of the managed services used by Army Flight Logbook.
Firebase Authentication
Purpose
Provides secure user authentication.
Information Processed
Email address
Authentication identifiers
Password hashes
Sign-in history
Authentication tokens
Password reset requests
Passwords are no longer stored in plain text
Cloud Firestore
Purpose
Primary application database.
Information Stored
Flight logs
Aircraft records
Currency tracking
User preferences
Company Management information
Flight tags
Application settings
User-generated content
Cloud Firestore automatically encrypts stored information.
Cloud Storage
Purpose
Stores uploaded files.
Examples include:
Profile photos
Flight attachments
DA Form uploads
PDF documents
Images
Firebase Cloud Messaging
Purpose
Delivers push notifications.
Examples include:
Currency reminders
Application updates
Security notifications
Account alerts
Only the minimum information necessary to deliver notifications is processed.
Firebase Hosting
Provides secure hosting for portions of the Army Flight Logbook web platform.
Cloud Functions
Cloud Functions securely process server-side application logic.
Examples include:
Data synchronization
Report generation
Notification processing
Background automation
Scheduled maintenance tasks
Stripe
Purpose
Stripe securely processes payments made through the Army Flight Logbook website.
Information Processed
Stripe may process:
Billing name
Billing address
Payment method
Transaction amount
Purchase history
Subscription status
Fraud detection information
Army Flight Logbook does not store complete payment card information.
All payment information is processed directly by Stripe in accordance with PCI DSS requirements.
Apple
Purpose
Apple provides:
App Store distribution
In-App Purchases
Subscription management
Purchase verification
App review
Platform security
Apple independently processes purchases under Apple's Privacy Policy.
Google Play
Purpose
Google Play provides:
Android application distribution
Subscription processing
Purchase verification
Licensing
Google independently manages purchases made through Google Play.
Intercom
Purpose
Army Flight Logbook uses Intercom to provide customer support and improve the overall user experience.
Intercom powers:
Live Chat
Help Center
Knowledge Base
In-App Messaging
Customer Support
Product Tours
User Announcements
Customer Communication
Information Processed
When you interact with Intercom, the following information may be processed:
Name
Email address
User identifier
Device information
Browser information
Support conversations
Attachments voluntarily submitted
Feature usage related to support
Diagnostic information necessary to resolve technical issues
Support conversations are retained to improve support quality, maintain historical context, and investigate security or technical issues.
We ask users not to include unnecessary sensitive information in support conversations.
Acumbamail
Purpose
Acumbamail is used to manage email communications and marketing campaigns.
Examples include:
Product announcements
Feature releases
Educational newsletters
Beta invitations
Maintenance notifications
Customer surveys
Marketing emails
Information Processed
Acumbamail may process:
Name
Email address
Subscription preferences
Marketing consent
Delivery status
Open rates
Click metrics
Unsubscribe requests
Users may unsubscribe from promotional communications at any time.
Service-related communications, such as security alerts and billing notices, may continue to be sent when necessary.
Microsoft 365
Purpose
Frameworks Holdings LLC uses Microsoft 365 to support internal business operations.
Examples include:
Business email
Internal collaboration
Document management
Administrative communications
Calendar scheduling
Microsoft 365 is used internally and is not intended to store customer flight records unless voluntarily submitted during support interactions.
GitHub
Purpose
GitHub supports software development and source code management.
Examples include:
Version control
Source code repositories
Code reviews
Issue tracking
Deployment workflows
Continuous Integration
Continuous Deployment
Production customer flight records are not stored within GitHub repositories.
Expo
Purpose
Expo supports development and deployment of the Army Flight Logbook mobile applications.
Depending on application configuration, Expo may facilitate:
Mobile application builds
Over-the-Air (OTA) updates
Development tooling
Build automation
Expo services are used solely to support application development and distribution.
Cloudflare
If deployed within our infrastructure, Cloudflare may provide:
DNS hosting
SSL certificate management
Content Delivery Network (CDN)
DDoS mitigation
Performance optimization
Web Application Firewall (WAF)
Bot detection
Cloudflare helps improve the security, availability, and performance of Army Flight Logbook websites and services.
How We Evaluate Technology Partners
Before integrating a third-party service, Frameworks Holdings LLC evaluates factors such as:
Security practices
Privacy commitments
Reliability
Service availability
Industry reputation
Compliance certifications
Operational maturity
Business continuity
We strive to work only with providers that demonstrate a strong commitment to protecting customer information.
Changes to Our Technology Stack
As Army Flight Logbook evolves, we may add, replace, or retire technology providers.
When material changes affect the processing of personal information, this page and our Privacy Policy will be updated to reflect those changes.
Current Subprocessors
Provider | Primary Purpose | Categories of Data Processed |
Google Cloud Platform | Cloud infrastructure, hosting, storage, databases | Account information, flight records, uploaded documents, Company Management data, logs |
Firebase | Authentication, database, storage, messaging | User accounts, authentication, flight records, settings, notifications |
Stripe | Payment processing | Billing information, transaction records, subscription status |
Apple | App Store distribution and purchases | Purchase verification, subscriptions |
Google Play | Android distribution and purchases | Purchase verification, subscriptions |
Intercom | Customer support and knowledge base | Support conversations, account information, diagnostics |
Acumbamail | Email communications and newsletters | Email address, communication preferences, engagement metrics |
Microsoft 365 | Internal business operations | Business communications, support documentation |
GitHub | Software development | Source code, issue tracking, deployment workflows |
Expo | Mobile application development | Build artifacts, deployment metadata |
Cloudflare | CDN, DNS, DDoS protection, web security | Website traffic metadata, IP addresses, performance metrics |
Our Commitment
Every technology partner used by Army Flight Logbook is selected to help us provide a secure, reliable, and professional experience for our users. We continuously review our infrastructure and service providers as our platform grows, with the goal of maintaining a modern, resilient, and trustworthy aviation software platform.