Effective Date: June 29, 2026
Version: 1.0
Overview
Frameworks Holdings LLC believes your information belongs to you.
If you choose to stop using Army Flight Logbook, we want that process to be straightforward, transparent, and predictable.
This page explains:
How to delete your account
What information is deleted
What information may be retained
How long deletion takes
What happens to organization-owned information
How to export your data before deletion
Subscription considerations
Deleting your account is permanent and may result in the loss of information that cannot be recovered after the applicable recovery period.
Before You Delete Your Account
Before permanently deleting your account, we strongly recommend reviewing the following.
Export Your Flight Records
Your Army Flight Logbook account may contain years of aviation history.
Before deleting your account, consider exporting:
Flight records
Flight reports
Aircraft summaries
Currency reports
Company reports (if applicable)
Uploaded documents
Once your account has been permanently deleted, this information may no longer be recoverable.
Download Uploaded Documents
If you have uploaded:
DA Form 759s
DA Form -12 records
PDF documents
Images
Other supporting files
download copies before deleting your account.
Organization Accounts
If your account belongs to an organization using Company Management:
deleting your personal account does not automatically delete organizational records that the organization is required to maintain;
your access to the organization will be removed; and
organization administrators may continue to retain operational records in accordance with their own policies and applicable laws.
Frameworks Holdings LLC does not control an organization's independent retention obligations.
How to Delete Your Account
You may request deletion through one of the following methods:
Option 1 — Within the Application
Navigate to:
Settings → Account → Delete Account
Follow the confirmation prompts to complete your request.
Option 2 — Contact Support
If self-service deletion is unavailable, contact us at:
To protect your privacy, we may ask you to verify ownership of the account before processing your request.
What Happens After You Request Deletion?
Once your deletion request has been verified, the process generally includes the following steps.
Step 1 — Identity Verification
We verify that the request was submitted by the account owner or an authorized representative.
Step 2 — Account Deactivation
Your account is disabled.
This prevents future sign-ins while deletion is being processed.
Step 3 — Active Data Removal
Information is scheduled for removal from active production systems.
This may include:
Profile information
Flight records
Aircraft
Flight tags
Preferences
Uploaded files
Authentication credentials
Notification settings
Step 4 — Subscription Processing
If applicable:
subscriptions may be cancelled;
future renewals will stop after cancellation is processed; and
existing billing records may be retained where required by law.
Deleting your account does not automatically guarantee refunds for previous purchases.
Please review our Refund Policy or the policies of Apple, Google Play, or Stripe, depending on where your purchase was made.
Step 5 — Backup Expiration
Deleted information may remain in encrypted backups for a limited period until those backups naturally expire according to our backup lifecycle.
Backup copies are maintained solely for disaster recovery and operational continuity.
What Is Deleted?
The following information is generally removed from active systems when your account is permanently deleted.
Name
Email address
Profile picture
Flight records
Aircraft
Flight tags
User preferences
Notification settings
Uploaded documents
Authentication credentials
Device associations
What May Be Retained?
Some information may be retained after account deletion where permitted or required by law.
Examples include:
Billing Records
Accounting and tax laws may require Frameworks Holdings LLC to retain financial transaction records.
Security Logs
Security logs may be retained to investigate fraud, abuse, or unauthorized access.
Support Conversations
Customer support conversations may be retained to:
resolve ongoing issues;
comply with legal obligations; or
improve customer support.
Legal Obligations
Information may be retained if necessary to:
comply with applicable laws;
respond to lawful government requests;
enforce agreements;
resolve disputes; or
protect the rights of Frameworks Holdings LLC and its users.
Anonymized Information
Information that has been permanently anonymized so that it can no longer identify an individual may continue to be retained for:
analytics;
product improvement;
performance measurement;
statistical reporting; and
research and development.
How Long Does Deletion Take?
We strive to process verified deletion requests as promptly as reasonably possible.
Actual processing times may vary depending on:
account complexity;
organization membership;
legal requirements;
backup schedules; and
active support cases.
Some information may be removed immediately, while other information is removed during scheduled maintenance or backup expiration cycles.
Can I Recover My Account?
If an account has only been deactivated and not yet permanently deleted, recovery may be possible.
Once permanent deletion has been completed, recovery may no longer be possible.
Because deletion permanently removes important aviation records, users should export any information they wish to keep before submitting a deletion request.
Exporting Your Information
Before deleting your account, you may export information available through Army Flight Logbook.
Depending on available features, exports may include:
Flight logs
Reports
Flight summaries
Currency reports
Aircraft reports
Company reports
Uploaded files
Export formats may evolve over time as additional reporting features are introduced.
Your Rights
Depending on your jurisdiction, you may have the right to:
request access to your information;
request correction of inaccurate information;
request deletion of personal information;
request export of your information;
object to certain processing activities; or
withdraw consent where applicable.
Additional information is available in our Privacy Policy.
Need Help?
If you have questions about deleting your account or exporting your information, our support team is here to help.
Frameworks Holdings LLC
Army Flight Logbook Support
📧 [email protected]
