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Privacy Policy

Published by Frameworks Holdings LLC

Effective Date: June 29, 2026

Version: 2.0


Applies To

  • Army Flight Logbook for iPhone

  • Army Flight Logbook for iPad

  • Army Flight Logbook for Android

  • Army Flight Logbook Web

  • Company Management

  • Army Flight Logbook Websites

  • Customer Support Services


Overview

At Frameworks Holdings LLC, we understand that Army Flight Logbook stores information that may represent years or even decades of your aviation career. Flight records, aircraft qualifications, organizational information, and supporting documents are valuable assets that deserve to be handled responsibly.

Privacy is fundamental to how we design, develop, and operate Army Flight Logbook.

This Privacy Policy explains:

  • What information we collect.

  • Why we collect it.

  • How we use it.

  • When it may be shared.

  • How long it is retained.

  • Your privacy rights.

  • The choices available to you regarding your information.

This Privacy Policy should be read together with the other documents in our Trust & Safety Center, including our Security Overview, Data Collection Overview, Data Retention Policy, Cookie Policy, and Technology Partners documentation.

Our Commitment
We do not sell your personal information. We collect only the information reasonably necessary to provide and improve Army Flight Logbook, protect the security of our platform, and support our users.


About Army Flight Logbook

Army Flight Logbook is a commercial software platform developed and operated by Frameworks Holdings LLC.

The platform provides:

  • Digital flight logging

  • Aviation record management

  • Flight currency tracking

  • Aircraft management

  • Company Management

  • Reporting

  • Document storage

  • Aviation analytics

  • Cloud synchronization

  • Customer support services

Army Flight Logbook is designed primarily for military aviators and aviation organizations but may also be used by other aviation professionals.

Government Disclaimer
Army Flight Logbook is an independent commercial software product. Unless expressly stated otherwise, it is not affiliated with, endorsed by, sponsored by, or operated on behalf of the United States Department of Defense, the United States Army, or any other governmental agency.

Government Disclaimer
Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the United States Government


Scope

This Privacy Policy applies to information collected through:

  • Mobile applications

  • Web applications

  • Company Management

  • Army Flight Logbook websites

  • Customer support interactions

  • Intercom Messenger

  • Email communications

  • Beta features

  • Future services that reference this Privacy Policy

This Privacy Policy does not apply to third-party websites or services that maintain independent privacy policies.


Our Privacy Principles

Frameworks Holdings LLC's privacy program is built on several core principles.

Transparency

We believe users should understand what information is collected and why.

Whenever possible, we explain our privacy practices using straightforward language rather than relying solely on complex legal terminology.


Data Minimization

We collect only the information reasonably necessary to:

  • Provide requested services.

  • Maintain platform security.

  • Improve application performance.

  • Comply with legal obligations.

  • Support our users.

We do not intentionally collect information unrelated to these purposes.


User Control

Where practical and legally permissible, users may:

  • Update account information.

  • Modify flight records.

  • Delete uploaded documents.

  • Manage communication preferences.

  • Request account deletion.

  • Request access to their personal information.

Additional information is available in our Account Deletion & Data Export documentation.


Security by Design

Privacy and security work together.

Army Flight Logbook incorporates security considerations throughout the software development lifecycle.

Technical safeguards include:

  • Encryption

  • Secure authentication

  • Role-based access controls

  • Managed cloud infrastructure

  • Monitoring

  • Logging

  • Administrative safeguards

Detailed technical information is available throughout the Security section of our Trust & Safety Center.


Continuous Improvement

Technology evolves continuously.

Frameworks Holdings LLC regularly reviews:

  • Privacy practices

  • Infrastructure

  • Vendors

  • Security controls

  • Legal requirements

to improve both privacy protections and the user experience.


Definitions

For purposes of this Privacy Policy:

Account means the user profile created to access Army Flight Logbook.

Application means the Army Flight Logbook software and related services.

Company means Frameworks Holdings LLC.

Company Management means the organizational management tools available within Army Flight Logbook.

Personal Information means information that identifies or can reasonably be associated with an identifiable individual.

Flight Records means information entered into Army Flight Logbook relating to aviation activities, including flight hours, aircraft, missions, qualifications, and supporting documentation.

Service means all products, applications, websites, APIs, customer support systems, and online services operated by Frameworks Holdings LLC under the Army Flight Logbook brand.

User means any person who creates an account, accesses the Service, or otherwise interacts with Army Flight Logbook.


Quick Summary

If you only read one section of this Privacy Policy, this is the one.

Frameworks Holdings LLC:

  • Collects only the information reasonably necessary to operate Army Flight Logbook.

  • Uses your information to provide and improve the Service.

  • Protects your information using modern security practices.

  • Does not sell your personal information.

  • Allows users to request deletion of their accounts.

  • Uses trusted technology providers to operate the platform.

  • Provides transparency through our Trust & Safety Center.


Related Documentation

This Privacy Policy is supported by additional documentation available within our Trust & Safety Center.

For more detailed information, please see:

  • Data Collection Overview

  • Data Retention Policy

  • Account Deletion & Data Export

  • Cookie Policy

  • Security Overview

  • Infrastructure Overview

  • Technology Partners

  • Encryption

  • Authentication & Account Security

  • Responsible Disclosure


Version History

Version

Date

Summary

2.0

June 29, 2026

Complete rewrite reflecting Frameworks Holdings LLC ownership, expanded Trust & Safety documentation, modern privacy practices, and current platform architecture.

1.x

Prior Versions

Legacy privacy policy maintained under previous ownership.

Information We Collect

Army Flight Logbook collects information to provide, maintain, secure, improve, and support the Services you choose to use.

The information collected depends on how you interact with Army Flight Logbook, the features you enable, your device, and whether your account is associated with an organization using Company Management.

Information may be collected:

  • Directly from you.

  • Automatically from your device.

  • Through your use of the Service.

  • From trusted third-party service providers acting on our behalf.

  • From organizations that administer Company Management accounts.

We do not intentionally collect information that is unrelated to operating Army Flight Logbook.


Categories of Information

The information we collect generally falls into the following categories:

  • Account Information

  • Profile Information

  • Flight Records

  • Aircraft Information

  • Company Management Information

  • Uploaded Documents

  • Subscription & Billing Information

  • Device Information

  • Usage Information

  • Diagnostic Information

  • Customer Support Information

  • Communication Preferences

Each category is described in more detail below.


1. Account Information

When you create an Army Flight Logbook account, we collect information necessary to identify you and provide access to the Service.

This may include:

  • First name

  • Last name

  • Email address

  • Password (stored as a secure cryptographic hash through Firebase Authentication)

  • Account identifier

  • Account creation date

  • Last sign-in timestamp

  • Authentication provider

  • Email verification status

Security Note
Frameworks Holdings LLC never stores passwords in plain text. Authentication is managed using Firebase Authentication.

Why We Collect This Information

We use account information to:

  • Create your account.

  • Authenticate your identity.

  • Synchronize your information.

  • Secure your account.

  • Recover your account if necessary.

  • Communicate important service-related information.


2. Profile Information

You may choose to provide additional profile information to personalize your experience.

Examples include:

  • Profile picture

  • Military rank

  • Branch of service

  • Unit or organization

  • Callsign

  • Preferred aircraft

  • Preferred airport

  • Time zone

  • Preferred language

  • Notification preferences

  • Theme preferences

Most profile information is optional unless required by specific application features.

Why We Collect This Information

Profile information helps personalize the application and improve the overall user experience.


3. Flight Records

Flight records represent the core purpose of Army Flight Logbook.

Depending on the features you use, your flight log may include:

Flight Details

  • Flight date

  • Flight number

  • Flight duration

  • Flight status

  • Mission type

  • Flight category

  • Remarks

  • Notes

  • Flight tags

  • Custom fields


Aircraft Information

  • Aircraft model

  • Aircraft series

  • Aircraft identifier

  • Tail number

  • Aircraft nickname

  • Aircraft configuration


Crew Information

  • Pilot in Command

  • Instructor Pilot

  • Crew Chief

  • Additional crew members

  • Seat position

  • Duty position


Flight Time

  • Total flight time

  • Pilot time

  • Copilot time

  • Instructor time

  • Simulator time

  • Day time

  • Night time

  • Hood time

  • Weather time

  • NVG time

  • NVS time


Location Information

If entered by you:

  • Departure airport

  • Arrival airport

  • Intermediate airports

  • Training areas

  • Flight route

Army Flight Logbook does not continuously track your GPS location in the background.


Why We Collect Flight Records

Flight records allow Army Flight Logbook to:

  • Maintain your digital logbook.

  • Generate reports.

  • Calculate flight totals.

  • Calculate aviation currency.

  • Generate readiness reports.

  • Produce exportable aviation records.

  • Support Company Management.


4. Aircraft Information

Army Flight Logbook allows users to manage aircraft information separately from individual flights.

Examples include:

  • Aircraft type

  • Aircraft model

  • Tail number

  • Custom aircraft names

  • Aircraft-specific notes

  • Aircraft assignments

  • Aircraft currency

Organizations may also associate aircraft with pilots or operational units.


5. Currency Tracking

Army Flight Logbook automatically tracks aviation currency based on information entered by the user.

Examples include:

  • Semiannual minimums

  • Annual minimums

  • Aircraft currency

  • Instrument currency

  • Simulator currency

  • NVG currency

  • NVS currency

  • Hood currency

  • Weather currency

  • Company-defined requirements

  • Custom currency events

Currency calculations are provided as informational tools and should not replace official organizational, military, or regulatory guidance.


6. Company Management Information

Organizations using Company Management may maintain additional operational information.

Examples include:

  • Pilot rosters

  • Unit assignments

  • Aircraft assignments

  • Readiness status

  • Flight hour summaries

  • Currency tracking

  • Organizational reports

  • Qualification tracking

  • Administrative notes

  • Custom organization fields

Organizations determine how this information is managed within their own administrative environment.

🏢 Enterprise Note
If your account belongs to an organization, certain information may be visible to authorized organizational administrators based on permissions assigned by that organization.


7. Uploaded Documents

Army Flight Logbook allows users to upload supporting documentation.

Examples include:

  • DA Form 759

  • DA Form 759-1

  • DA Form 759-3

  • DA Form 7120

  • DA Form 7122

  • DA Form 4186 (if supported)

  • DA Form 2992 (if supported in future releases)

  • DA Form -12 records

  • PDF documents

  • Images

  • Profile photographs

  • Supporting aviation documentation

Uploaded files remain associated with your account until removed by you or deleted in accordance with our Data Retention Policy.


8. Subscription & Billing Information

Army Flight Logbook offers paid products and subscriptions.

When purchases are made, payment processing is handled by trusted third-party providers.

Depending on your platform, purchases may be processed through:

  • Apple App Store

  • Google Play

  • Stripe

Frameworks Holdings LLC may receive limited information such as:

  • Purchase identifier

  • Subscription status

  • Product purchased

  • Renewal date

  • Transaction identifier

  • Refund status

  • Purchase platform

We do not receive or store complete payment card numbers.


9. Device Information

Certain technical information is collected automatically when you access Army Flight Logbook.

Examples include:

  • Device model

  • Device manufacturer

  • Operating system

  • Operating system version

  • Browser version

  • App version

  • Screen resolution

  • Language settings

  • Time zone

  • IP address

  • Device identifiers

  • Network type

This information helps improve compatibility, troubleshoot issues, and enhance platform security.


10. Usage Information

We collect limited information regarding how Army Flight Logbook is used.

Examples include:

  • Features accessed

  • Navigation paths

  • Report generation

  • Search activity

  • Settings changes

  • Synchronization events

  • Notification interactions

  • Session duration

  • Performance metrics

Usage information helps us:

  • Improve usability.

  • Prioritize new features.

  • Identify reliability issues.

  • Improve application performance.

Where reasonably possible, analytics are aggregated or pseudonymized.


11. Diagnostic Information

When errors occur, diagnostic information may be collected to help identify and resolve issues.

Examples include:

  • Crash reports

  • Error messages

  • Stack traces

  • Device information

  • Application version

  • Operating system version

  • Memory utilization

  • Synchronization failures

  • Performance diagnostics

Diagnostic information is used solely to improve the reliability, performance, and security of Army Flight Logbook.


12. Customer Support Information

When you contact Army Flight Logbook Support through Intercom, email, or other support channels, we may collect information such as:

  • Name

  • Email address

  • Support requests

  • Conversation history

  • Attachments

  • Device information relevant to troubleshooting

  • Screenshots

  • Diagnostic information voluntarily provided

Support records help us:

  • Resolve issues.

  • Improve documentation.

  • Maintain historical context.

  • Investigate security concerns.

  • Enhance customer support quality.


13. Communication Preferences

If you choose to receive communications from us, we may collect:

  • Email address

  • Newsletter subscription status

  • Marketing consent

  • Communication preferences

  • Email engagement metrics

  • Unsubscribe requests

Communications may include:

  • Product announcements

  • New feature releases

  • Maintenance notices

  • Security alerts

  • Educational content

  • Beta invitations

  • Customer satisfaction surveys

You may opt out of promotional communications at any time. Transactional emails related to account security, billing, or essential service operations may still be sent as necessary.


Information We Do Not Intentionally Collect

Army Flight Logbook is designed to avoid collecting unnecessary or unrelated personal information.

Unless voluntarily provided by you, we do not intentionally collect:

  • Social Security numbers

  • Passport numbers

  • Driver's license numbers

  • Banking credentials

  • Full payment card information

  • Medical records

  • Biometric identifiers

  • Contacts stored on your device

  • Text messages

  • Phone call history

  • Audio recordings

  • Background GPS location

  • Camera images outside those you intentionally upload

  • Other unrelated sensitive personal information

If such information is inadvertently submitted, we will take reasonable steps to protect it and, where appropriate, remove it in accordance with our operational procedures and applicable law.

How We Use Your Information

Frameworks Holdings LLC uses personal information only for legitimate, defined purposes related to operating, maintaining, improving, securing, and supporting Army Flight Logbook.

We do not collect information for purposes unrelated to the operation of our services, and we do not sell your personal information.

The ways we use your information depend on how you interact with Army Flight Logbook, the features you use, and whether your account is associated with an organization utilizing Company Management.


Our Processing Principles

Whenever we process personal information, we strive to ensure that the processing is:

  • Necessary to provide the Service.

  • Appropriate for the feature being used.

  • Transparent to our users.

  • Limited to the minimum information reasonably required.

  • Protected through appropriate administrative, technical, and organizational safeguards.


1. Providing the Service

The primary reason we collect and process information is to provide Army Flight Logbook and its related services.

Examples include:

  • Creating your account.

  • Authenticating your identity.

  • Synchronizing your information across devices.

  • Displaying flight records.

  • Saving changes to your account.

  • Maintaining user preferences.

  • Delivering Company Management functionality.

  • Generating reports.

  • Exporting aviation records.

  • Restoring account information when appropriate.

Without processing this information, Army Flight Logbook would not be able to provide its core functionality.


2. Managing Flight Records

Army Flight Logbook is designed to maintain a permanent digital record of aviation activity.

Information is processed to:

  • Record flights.

  • Organize aviation history.

  • Maintain aircraft records.

  • Store mission information.

  • Calculate totals.

  • Generate summaries.

  • Support export features.

  • Display historical flight information.

Your flight records remain associated with your account until removed by you or deleted in accordance with our Data Retention Policy.


3. Aviation Currency Tracking

Army Flight Logbook automatically analyzes flight information to calculate aviation currency requirements.

Examples include:

  • Semiannual minimums.

  • Annual minimums.

  • Aircraft currency.

  • Instrument currency.

  • Simulator requirements.

  • NVG currency.

  • NVS currency.

  • Hood currency.

  • Weather currency.

  • Organization-defined currency programs.

These calculations are intended to assist users and organizations and should not replace official military, organizational, or regulatory requirements.


4. Company Management

Organizations using Company Management rely on Army Flight Logbook to manage pilots, aircraft, and operational readiness.

Information may be processed to:

  • Display pilot rosters.

  • Generate organizational reports.

  • Track readiness.

  • Calculate organizational flight hours.

  • Monitor currency status.

  • Manage aircraft assignments.

  • View qualification summaries.

  • Support operational planning.

🏢 Enterprise Note
Organizations determine how organizational information is used within their own administrative environments. Frameworks Holdings LLC provides the platform but does not control an organization's internal policies or operational decisions.


5. Synchronizing Your Information

Army Flight Logbook synchronizes supported information between your authorized devices.

Synchronization allows users to:

  • Continue work across devices.

  • Maintain consistent flight records.

  • Recover information after device replacement.

  • Reduce the risk of data loss.

Synchronization occurs securely over encrypted connections.


6. Customer Support

When you contact our support team, we process information necessary to investigate and resolve your request.

Support information may be used to:

  • Respond to questions.

  • Troubleshoot issues.

  • Verify account ownership.

  • Investigate reported bugs.

  • Diagnose synchronization problems.

  • Resolve billing inquiries.

  • Improve support documentation.

Support interactions are managed through Intercom and other approved support channels.


7. Improving Army Flight Logbook

We continually improve Army Flight Logbook based on user feedback and application performance.

Information may be analyzed to:

  • Improve usability.

  • Develop new features.

  • Prioritize product improvements.

  • Identify frequently requested functionality.

  • Improve accessibility.

  • Optimize application performance.

  • Reduce software defects.

Whenever reasonably possible, product improvement activities rely on aggregated or pseudonymized information rather than directly identifying individual users.


8. Security & Fraud Prevention

Protecting our users requires processing certain information for security purposes.

Information may be used to:

  • Detect unauthorized access.

  • Identify suspicious account activity.

  • Investigate abuse.

  • Prevent fraud.

  • Monitor authentication attempts.

  • Secure administrative systems.

  • Protect platform integrity.

  • Investigate reported vulnerabilities.

These activities help maintain the confidentiality, integrity, and availability of Army Flight Logbook.


9. Communications

Frameworks Holdings LLC may use your information to communicate with you regarding Army Flight Logbook.

Communications may include:

Transactional Communications

Examples include:

  • Password reset emails.

  • Account verification.

  • Billing confirmations.

  • Purchase receipts.

  • Security alerts.

  • Subscription notifications.

  • Service announcements.

These communications are considered necessary for operating your account and generally cannot be disabled.


Product Communications

If you have opted in where required, we may send:

  • Product updates.

  • Feature announcements.

  • Release notes.

  • Educational resources.

  • Beta invitations.

  • Customer surveys.

  • Newsletters.

Users may unsubscribe from promotional communications at any time.


10. Payment Processing

When purchases are made, information is processed to:

  • Verify purchases.

  • Activate subscriptions.

  • Validate entitlements.

  • Process renewals.

  • Manage refunds.

  • Prevent payment fraud.

Payment processing is performed by trusted payment providers such as Apple, Google Play, and Stripe.

Army Flight Logbook does not store complete payment card information.


11. Legal Compliance

Frameworks Holdings LLC may process information when necessary to:

  • Comply with applicable laws.

  • Respond to lawful governmental requests.

  • Enforce contractual obligations.

  • Meet accounting requirements.

  • Maintain tax records.

  • Resolve disputes.

  • Protect legal rights.

  • Cooperate with regulatory authorities.

Where legally permitted, we seek to limit disclosures to the minimum information reasonably necessary.


12. Business Operations

Certain information may be processed to support normal business operations.

Examples include:

  • Auditing.

  • Financial reporting.

  • Capacity planning.

  • Vendor management.

  • Risk management.

  • Service monitoring.

  • Internal training.

  • Quality assurance.

These activities help ensure the continued operation and improvement of Army Flight Logbook.


13. Research & Analytics

Frameworks Holdings LLC may analyze aggregated, pseudonymized, or anonymized information to better understand how Army Flight Logbook is used.

Research activities may include:

  • Usage trends.

  • Feature adoption.

  • Performance analysis.

  • Product planning.

  • Capacity forecasting.

  • Reliability improvements.

Where reasonably possible, research activities are performed using information that does not directly identify individual users.


14. Machine Learning & Artificial Intelligence

Frameworks Holdings LLC may use automated tools, statistical analysis, or machine learning technologies to improve the operation of Army Flight Logbook.

Examples may include:

  • Detecting software anomalies.

  • Identifying performance issues.

  • Improving search functionality.

  • Enhancing report generation.

  • Supporting customer support workflows.

  • Detecting abusive or fraudulent activity.

Unless otherwise disclosed, we do not use your personal flight records to train publicly available artificial intelligence models.

If future AI-powered features involve materially different processing of personal information, we will update this Privacy Policy and provide additional notice where required by law.


15. Internal Testing

To maintain software quality, Frameworks Holdings LLC may process limited information during testing, quality assurance, and troubleshooting activities.

Whenever practical, testing environments use synthetic, anonymized, or non-production data. Access to production data is restricted to authorized personnel with a legitimate business need and is subject to appropriate access controls and logging.


What We Do Not Do

To help users clearly understand our practices, the following activities are not part of our normal business operations:

We do not:

  • Sell your personal information.

  • Sell your flight records.

  • Sell organizational data.

  • Share your information with advertisers for behavioral advertising.

  • Read your private support conversations for marketing purposes.

  • Use your personal flight records to train publicly available AI models without additional notice and, where required, your consent.

  • Collect unrelated sensitive personal information that is not needed to operate Army Flight Logbook.

Privacy by Design
Every new feature developed for Army Flight Logbook is evaluated to determine what information is required, whether that information is necessary, how long it should be retained, and how it can be protected. We strive to incorporate privacy considerations into the design and development process from the beginning rather than treating privacy as an afterthought.

How We Share Your Information

Frameworks Holdings LLC shares personal information only when it is necessary to operate Army Flight Logbook, provide requested services, comply with legal obligations, protect the security of our platform, or with your direction or consent.

We do not sell your personal information.

We do not rent your personal information.

We do not share your information with third-party advertisers for behavioral advertising.

Whenever information is shared, we strive to limit the information disclosed to only what is reasonably necessary for the intended purpose.


Our Data Sharing Principles

Our approach to data sharing is guided by the following principles:

  • Share only when necessary.

  • Minimize the information shared.

  • Work only with trusted service providers.

  • Require reasonable security safeguards from vendors.

  • Maintain transparency about our technology partners.

  • Protect user privacy whenever possible.


Categories of Recipients

Depending on how you use Army Flight Logbook, your information may be shared with the following categories of recipients.

  • Service Providers

  • Cloud Infrastructure Providers

  • Payment Providers

  • Customer Support Providers

  • Communication Providers

  • Organization Administrators

  • Legal Authorities

  • Professional Advisors

  • Successor Organizations during Business Transfers

Each category is explained below.


1. Service Providers

Frameworks Holdings LLC works with trusted third-party companies that perform services on our behalf.

These providers help us operate Army Flight Logbook and may process personal information only to the extent necessary to perform the services we request.

Examples include:

  • Cloud hosting

  • Authentication

  • Database hosting

  • File storage

  • Payment processing

  • Customer support

  • Email delivery

  • Application monitoring

  • Error reporting

  • Infrastructure management

Our service providers are not authorized to use your information for their own marketing purposes based on their relationship with us.


2. Cloud Infrastructure Providers

Army Flight Logbook relies on managed cloud infrastructure to provide secure and reliable services.

Examples include:

  • Google Cloud Platform

  • Firebase

These providers may process information necessary to:

  • Store flight records.

  • Authenticate users.

  • Synchronize information.

  • Store uploaded files.

  • Deliver notifications.

  • Operate cloud infrastructure.

Additional details are available in our Technology Partners documentation.


3. Payment Providers

Payments are processed by trusted third-party payment providers.

Depending on your platform, purchases may be processed through:

  • Apple

  • Google Play

  • Stripe

Frameworks Holdings LLC does not receive or store complete payment card numbers.

Payment providers process financial information according to their own privacy policies and applicable payment industry standards.


4. Customer Support Providers

Army Flight Logbook uses trusted customer support platforms to provide assistance to users.

Currently this includes:

  • Intercom

Support providers may process:

  • Name

  • Email address

  • Support conversations

  • Attachments voluntarily submitted

  • Device information relevant to troubleshooting

  • Diagnostic information

This information is used solely to provide customer support and improve the quality of our services.


5. Communication Providers

Frameworks Holdings LLC uses third-party communication services to deliver email communications.

Examples include:

  • Acumbamail

  • Microsoft 365 (for internal business communications)

Communications may include:

  • Password reset emails

  • Account verification

  • Billing notifications

  • Product announcements

  • Maintenance notices

  • Security alerts

  • Educational newsletters

Users may unsubscribe from promotional communications at any time.


6. Organization Administrators

If your account belongs to an organization using Company Management, authorized administrators within that organization may have access to information necessary to manage organizational operations.

Depending on organizational permissions, administrators may be able to view:

  • Flight hour summaries

  • Currency status

  • Qualification information

  • Aircraft assignments

  • Organizational reports

  • Readiness information

  • User profiles associated with the organization

Enterprise Note
Organizations are responsible for determining how information is managed within their own administrative environment. Frameworks Holdings LLC provides the software platform but does not control an organization's internal data governance, retention policies, or operational decisions.


7. Professional Advisors

Frameworks Holdings LLC may disclose information to trusted professional advisors when reasonably necessary.

Examples include:

  • Attorneys

  • Accountants

  • Auditors

  • Insurance providers

  • Compliance consultants

Such disclosures are limited to information reasonably necessary to provide professional services or comply with legal obligations.


8. Legal Requirements

We may disclose information when we believe, in good faith, that disclosure is reasonably necessary to:

  • Comply with applicable laws.

  • Respond to lawful court orders.

  • Respond to subpoenas or legal process.

  • Protect the rights or property of Frameworks Holdings LLC.

  • Protect the rights or safety of our users.

  • Investigate suspected fraud.

  • Investigate security incidents.

  • Prevent illegal activity.

  • Enforce our agreements.

Where legally permitted, we seek to review requests carefully and disclose only the minimum information reasonably necessary.


9. Security Incidents

Information may be shared with qualified security professionals, investigators, infrastructure providers, or legal authorities when reasonably necessary to:

  • Investigate suspected security incidents.

  • Respond to cyber threats.

  • Protect affected users.

  • Restore service.

  • Meet legal reporting obligations.

These disclosures are limited to the scope necessary to investigate or mitigate the incident.


10. Business Transfers

If Frameworks Holdings LLC undergoes a:

  • merger,

  • acquisition,

  • investment,

  • reorganization,

  • bankruptcy,

  • sale of assets, or

  • similar corporate transaction,

user information may be transferred as part of that transaction.

If a transfer materially affects how personal information is handled, we will provide notice as required by applicable law.

Any successor organization receiving personal information will be expected to honor the commitments described in this Privacy Policy unless users are otherwise notified.


11. With Your Direction or Consent

In certain situations, we may share information when you specifically request or authorize us to do so.

Examples include:

  • Sharing exported reports.

  • Connecting with third-party services that you choose to use.

  • Providing information to individuals you authorize.

  • Participating in beta programs that require additional data sharing.

You may withdraw consent for optional processing activities where applicable, although doing so may affect the availability of certain features.


What We Never Share for Commercial Purposes

Frameworks Holdings LLC is committed to protecting the trust our users place in Army Flight Logbook.

We do not:

  • Sell your personal information.

  • Sell your flight records.

  • Sell organizational data.

  • Sell customer support conversations.

  • Share your information with advertising networks for behavioral advertising.

  • License customer databases to third parties.

  • Permit technology providers to use your personal information for unrelated commercial purposes based solely on their relationship with us.


International Data Transfers

Some of our service providers operate globally, and information may be processed in jurisdictions outside your state, province, or country of residence.

When personal information is transferred internationally, Frameworks Holdings LLC seeks to ensure that appropriate safeguards are in place consistent with applicable privacy laws.

Additional information is available in the International Users section of this Privacy Policy.


Subprocessors

Frameworks Holdings LLC maintains a list of significant third-party service providers that process personal information on our behalf.

Current subprocessors include providers supporting:

  • Cloud infrastructure

  • Authentication

  • Database services

  • Payment processing

  • Customer support

  • Email communications

  • Software development

  • Monitoring

For the most current list of subprocessors, including their roles and the categories of information they process, please refer to the Subprocessors page within our Trust & Safety Center.


Our Commitment

Sharing information is sometimes necessary to provide modern cloud-based software, but we believe users should always understand who may receive their information, why it is shared, and how it is protected.

Frameworks Holdings LLC is committed to maintaining transparency in our relationships with service providers and to minimizing data sharing wherever reasonably possible.

Your Privacy Rights

Frameworks Holdings LLC believes you should have meaningful control over your personal information.

Depending on where you live and the laws that apply to you, you may have certain rights regarding the information we collect and process through Army Flight Logbook.

Some rights apply globally to all users, while others are provided only where required by applicable law.

We are committed to reviewing all privacy requests fairly and responding in accordance with applicable legal requirements.

Our Philosophy
We believe privacy is built on transparency, user control, and responsible stewardship of information not simply regulatory compliance.


Rights Available to All Users

Regardless of where you live, Army Flight Logbook supports several privacy rights for all users whenever reasonably practical.


Access Your Information

You may request access to the personal information associated with your Army Flight Logbook account.

Examples include:

  • Account information

  • Profile information

  • Flight records

  • Aircraft

  • Uploaded documents

  • Customer support history

  • Communication preferences

In many cases, this information is already available directly within the application.


Correct Your Information

If your information is inaccurate or incomplete, you may update it.

Examples include:

  • Name

  • Email address

  • Profile photo

  • Flight entries

  • Aircraft information

  • Preferences

  • Organization details (where permitted)

Keeping your information accurate helps ensure reports, currency calculations, and organizational records remain reliable.


Delete Your Information

You may request deletion of your account and associated personal information.

Additional details about the deletion process are available in our Account Deletion & Data Export documentation.

Some information may be retained where required for:

  • legal obligations,

  • fraud prevention,

  • accounting,

  • security investigations, or

  • dispute resolution.


Export Your Information

We believe users should be able to take their information with them.

Where supported, you may export information including:

  • Flight reports

  • Flight summaries

  • Currency reports

  • Aircraft reports

  • Supporting documentation

Export capabilities continue to expand as Army Flight Logbook evolves.


Update Communication Preferences

You may control certain communications you receive.

Examples include:

  • Marketing emails

  • Product announcements

  • Educational newsletters

  • Beta invitations

Please note that transactional communications such as password resets, billing notices, and important security alerts may still be sent when necessary to operate your account.


Privacy Rights Under Applicable Laws

Depending on your jurisdiction, you may have additional legal rights.

These may include the following.


Right to Know

You may request information regarding:

  • What personal information we collect.

  • Why we collect it.

  • How it is used.

  • Who it is shared with.

  • How long it is retained.

Much of this information is already described throughout our Trust & Safety Center.


Right to Access

You may request a copy of certain personal information maintained by Frameworks Holdings LLC, subject to applicable legal limitations.


Right to Correct

If information we maintain about you is inaccurate, you may request that it be corrected.

Where practical, many corrections can be made directly within your account.


Right to Delete

Subject to applicable legal exceptions, you may request deletion of your personal information.

Examples of situations where certain information may be retained include:

  • Tax obligations

  • Accounting requirements

  • Fraud prevention

  • Active legal disputes

  • Security investigations

  • Regulatory compliance


Right to Restrict Processing

Where required by applicable law, you may request that we temporarily restrict certain processing activities while a request is reviewed.


Right to Object

In certain jurisdictions, you may object to specific types of processing carried out under applicable privacy laws.

We will evaluate such requests based on applicable legal requirements and the operational needs of Army Flight Logbook.


Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Examples include:

  • Marketing communications

  • Optional surveys

  • Certain beta programs

Withdrawal of consent does not affect processing that occurred before consent was withdrawn.


Right to Data Portability

Where required by applicable law, you may request a copy of certain personal information in a portable format.

Our goal is to make it as easy as reasonably possible for users to access and export their aviation records.


California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may have the right to:

  • Know what personal information is collected.

  • Request deletion of personal information.

  • Request correction of inaccurate information.

  • Request access to personal information.

  • Request information regarding disclosures.

  • Limit certain uses of sensitive personal information where applicable.

No Sale of Personal Information
Frameworks Holdings LLC does not sell personal information as that term is generally defined under the CCPA/CPRA.


European Privacy Rights

Individuals located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws may have additional rights under applicable legislation, including the General Data Protection Regulation (GDPR).

These rights may include:

  • Access

  • Rectification

  • Erasure

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

  • Lodging a complaint with a supervisory authority

Frameworks Holdings LLC will respond to requests in accordance with applicable legal requirements.


Identity Verification

Before fulfilling certain privacy requests, we may ask you to verify your identity.

Verification helps protect users from unauthorized requests involving another person's information.

Depending on the request, verification may include:

  • Confirming your account email address.

  • Responding from the email associated with your account.

  • Providing additional account details.

  • Completing reasonable security checks.

If we cannot reasonably verify your identity, we may be unable to fulfill your request in order to protect user privacy.


Response Time

We strive to respond to verified privacy requests as promptly as reasonably possible.

Response times may vary depending on:

  • The complexity of the request.

  • Applicable legal requirements.

  • The volume of requests received.

  • Whether additional identity verification is required.

Where required by law, we will meet applicable statutory response deadlines.


Appeals

If you believe your privacy request was not handled appropriately, you may contact us to request further review.

Please include:

  • Your original request.

  • The date it was submitted.

  • The reason you believe additional review is appropriate.

  • Any additional information that may assist us.

We will review appeals in accordance with our internal procedures and applicable legal requirements.


Exercising Your Rights

Privacy requests may be submitted by contacting us at:

Frameworks Holdings LLC
Army Flight Logbook Privacy Team
📧 [email protected]

When submitting a request, please include:

  • Your name.

  • The email address associated with your account.

  • The type of request (access, correction, deletion, export, etc.).

  • Any additional details that may help us process your request.


No Discrimination

Frameworks Holdings LLC will not discriminate against users for exercising applicable privacy rights.

For example, we will not deny access to Army Flight Logbook or provide a lower quality of service solely because you exercised a privacy right, except where the requested action necessarily affects our ability to provide the Service (such as deleting the account or removing data required for core functionality).


Our Commitment

Privacy rights are an important part of building trust with our users.

We are committed to providing clear information about our data practices, responding to privacy requests responsibly, and continuing to improve the tools available for users to access, manage, and control their information.

International Users & Cross-Border Data Transfers

Army Flight Logbook is available to users around the world. As a result, personal information may be collected, stored, processed, and accessed in countries other than the country in which you reside.

Frameworks Holdings LLC is headquartered in the United States, and our primary cloud infrastructure and many of our service providers operate from or process information within the United States or other jurisdictions where they maintain facilities.

By using Army Flight Logbook, you acknowledge that your information may be transferred to and processed in jurisdictions whose data protection laws may differ from those of your country of residence.


Where Your Information Is Processed

Army Flight Logbook utilizes trusted cloud service providers and technology partners that may process information in one or more regions depending on operational requirements.

These services may include:

  • Cloud hosting

  • User authentication

  • Database services

  • Secure file storage

  • Payment processing

  • Customer support

  • Email communications

  • Monitoring and logging

Some of these providers maintain infrastructure across multiple geographic regions to improve availability, reliability, disaster recovery, and service performance.


Primary Processing Location

Frameworks Holdings LLC primarily operates Army Flight Logbook using infrastructure located within the United States.

Our business operations, customer support, software development, and administrative functions are generally managed from the United States.

Where practical, we seek to understand where our service providers process information and evaluate their privacy and security practices as part of our vendor review process.


Trusted Service Providers

Army Flight Logbook relies on trusted third-party providers that may process information on our behalf.

Examples include:

  • Google Cloud Platform

  • Firebase

  • Stripe

  • Apple

  • Google Play

  • Intercom

  • Acumbamail

  • Microsoft 365

  • GitHub

  • Expo

  • Cloudflare (where applicable)

Each provider maintains its own infrastructure and privacy practices.

Additional information about these providers is available in our Technology Partners and Subprocessorsdocumentation.


International Transfers

Because some of our technology partners operate globally, information may be transferred between countries as part of providing Army Flight Logbook.

Examples include:

  • Authentication

  • Cloud storage

  • Email delivery

  • Customer support

  • Payment processing

  • Infrastructure monitoring

These transfers occur only as necessary to provide the Services requested by our users.


Safeguards for International Transfers

When personal information is transferred internationally, Frameworks Holdings LLC seeks to implement reasonable safeguards appropriate to the nature of the information and the applicable legal requirements.

Depending on the circumstances, these safeguards may include:

  • Contracts with service providers requiring appropriate security measures.

  • Vendor privacy and security assessments.

  • Technical safeguards such as encryption in transit and at rest.

  • Administrative controls governing access to information.

  • Compliance with applicable legal transfer mechanisms where required.

We regularly evaluate our service providers and monitor changes in applicable privacy laws to support responsible international data handling.


Users in the European Economic Area (EEA), United Kingdom, and Similar Jurisdictions

If you are located in the European Economic Area (EEA), the United Kingdom, Switzerland, or another jurisdiction with comprehensive privacy legislation, your personal information may be transferred to countries that do not provide the same level of statutory data protection as your home jurisdiction.

Where required by applicable law, Frameworks Holdings LLC will rely on appropriate legal mechanisms to facilitate such transfers, such as contractual commitments or other recognized safeguards.

If you have questions regarding international transfers of your personal information, you may contact us using the contact information provided at the end of this Privacy Policy.


Military Personnel Stationed Overseas

Army Flight Logbook is frequently used by military personnel and aviation professionals who may be stationed or deployed outside the United States.

Using Army Flight Logbook while located outside the United States may result in your information being transmitted to and processed within the United States or other countries where our service providers operate.

This processing is necessary to provide features such as:

  • Secure account authentication.

  • Flight synchronization.

  • Company Management.

  • Cloud backups.

  • Customer support.

  • Report generation.


Data Residency

At this time, Army Flight Logbook does not offer users the ability to choose a specific geographic region in which their personal information will be stored.

As the platform grows, Frameworks Holdings LLC may evaluate regional hosting options or additional data residency capabilities based on customer demand, operational requirements, and applicable legal obligations.

Any material changes to our data residency practices will be reflected in this Privacy Policy and related Trust & Safety documentation.


Government Requests

Frameworks Holdings LLC may receive lawful requests from governmental authorities seeking access to personal information.

When responding to such requests, we aim to:

  • Review each request for legal validity.

  • Limit disclosures to the information reasonably necessary.

  • Protect the privacy of our users.

  • Comply with applicable laws and legal obligations.

Where legally permitted, we may notify affected users before disclosing their information.


Your Choices

If you do not wish for your information to be transferred internationally, your primary option is to discontinue use of the Services and request deletion of your account in accordance with our Account Deletion & Data Export policy.

Please note that certain information may continue to be retained for the limited purposes described in our Data Retention Policy, including compliance with legal obligations, fraud prevention, and accounting requirements.


Our Commitment

Frameworks Holdings LLC is committed to handling international transfers responsibly.

As Army Flight Logbook continues to grow, we will evaluate new technologies, regional infrastructure options, and evolving legal requirements to ensure our approach to cross-border data transfers remains secure, transparent, and aligned with applicable privacy laws.

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